Royal Palace of Madrid skip-the-line tickets

Tanja

May 2025Verified booking

5/5

Visiting the Royal Palace of Madrid was definitely one of the highlights of our time in Spain. This was a great experience and the tickets really did help in skipping the long lines to purchase tickets on side. There was still a bit of waiting involved ahead of security screening but it wasn't very long at all. It's Europe’s largest functioning royal palace, with over 3,400 rooms! While the Spanish royal family no longer lives there, it’s still used for official ceremonies. The royal banquet hall was especially impressive. We were surrounded by lavish gold detailing, frescoed ceilings, velvet walls, portraits, musical instruments and so much more. The Throne and Porcelain Rooms were my favourites. It truly felt like stepping into a different world, one of unimaginable wealth and grandeur. I was positively surprised that they now allow visitors to take photos! Highly recommended

Joseph

Jun 2025Verified booking

5/5

I can't say headout enhanced my tour of the palace but it made entry convenient.

Joanne

Jun 2025Verified booking

4/5

Superb, a must do, queues not too long and wasn't too busy inside

Tania

May 2025Verified booking

5/5

Wonderful experience, incredible palace, architecture, royal objects. Everything was very well organized.

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HELDER

May 2025Verified booking

4/5

The interior of the Palace, shame I didn't visit the gardens

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Teresa

May 2025Verified booking

5/5

Great experience, really worth of what you paid.

Romina-Elena

Apr 2025Verified booking

5/5

It was great! The palace is wonderful, you need to see it!

Attila

Jun 2025Verified booking

3/5

It's a beautiful place, however the signage to enter should be a lot more clearer, also the entrance goes extremely slow for pre purchase tickets

Renee

Jun 2025Verified booking

5/5

The Royal Palace was an amazing dwelling. There are so many different amazing rooms set up like they were when it was the royalty's home. We loved looking through them all. The skip the line pass saved us hrs worth of waiting time. Would definitely recommend this option if you go.

Marie-Eve

Jun 2025Verified booking

3/5

The tickets mention "skip the line" tickets. However, there is no such thing as skip the line at the Royal Palace. We had to wait in line for an hour before entering the palace. Please advertise the tickets correctly to avoid bad expectations from customers. Also, it would be more practical to have the tickets attached to the email instead of forcing customers to go into the app. At the venue, the tickets were not loading in the app and it took a couple tries to make them appear. So we lost time there, losing time for the person scanning tickets and people behind us. Also, I always share the tickets with my partner, in case one of use lose our phone or have internet issues, we are fine. I was not able to do that because I couldn't download the tickets from the app... I didn't like to use the app for these reasons.

Lara

Jun 2025Verified booking

3/5

It is offered as a ticket without queues and through another access, but the reality is that with tickets you have to queue just as you would without tickets.

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Giorgia

Jun 2025Verified booking

4/5

Great experience, stunning palace both inside and outside. With the skip-the-line ticket, we got in right away and avoided standing in the heat.

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PATRICK

Jun 2025Verified booking

3/5

The tickets were bought in advance, not in a queue, so we queued like people without tickets!

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Andrea

Jun 2025Verified booking

5/5

Perfect , the queue was very long under a blazing sun and therefore the choice to have made tickets with you was a winner

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Stef

May 2025Verified booking

4/5

Very nice Palace with a good view of the history. Loved it with my Mother, aged 82. Also a great view over Madrid from the palace square! I recommend everybody to take tour in th Royal Palace!

Matea

May 2025Verified booking

3/5

The Royal palace is beautiful, amazing to see but too many people, we had skip the line tickets but we still had to wait in the sun to get in and the toilets were awful and dirty, and far too many people at once.

Pamela

May 2025Verified booking

5/5

Received the tickets within an hour of my booking, and didn't need to download an app to get them (that would have been a deal breaker). Had no problems using the tickets and the Madrid Royal Palace was absolutely amazing!

Jussara

May 2025Verified booking

5/5

It was wonderful! You sent confirmations, notices that the event was approaching and I felt all the support. I have to confess that I was afraid after I bought with you because I then saw several complaints from users, but you showed that you provide an excellent service! Thank you so much

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Mark

May 2025Verified booking

3/5

Powercut in Spain on 28th April meant our train from Murcia did not leave the station. The subsequent Internet and mobile phone network prevented notification. Whilst we travelled to Madrid on 29th April by train we arrived too late to be able to take a tour of the palace. Not really Headout's fault but the train operator and rail company both automatically refunded costs.

Aleksandra

Apr 2025Verified booking

5/5

Due to the blackout the palace was closed. Please instruct us about the refund policy, as we had to return home and rescheduling is not an option. Thank you.

JANET

Apr 2025Verified booking

3/5

I cannot work out why 4 senior tickets at E7 comes to E63 even with booking fee. Once in the first door there is another ticket check across the courtyard. My ticket would not load again and we were almost turned away. Will probably not use this system again. Sorry

Marco

Apr 2025Verified booking

4/5

The rooms that can be visited are not many but some are really amazing and definitely worth the visit. Only negative note is that they should limit the number of visitors because the rooms were really too crowded. Experience with headout unimpeachable.

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John

Apr 2025Verified booking

5/5

Easy to find entrance, friendly staff & a great audio guide. The Gallery is well laid out with amazing exhibits & the clear concise commentary provided a comprehensive overview of the Spanish royals.

Susannah

Apr 2025Verified booking

3/5

Not sure what skip the line means. We waited 30 minutes in the rain. I did have a final ticker not a voucher so not sure what your "I expected my voucher..." means. Turns out people with no tix got in faster than we did

Wanda

Jul 2025Verified booking

4/5

Nice place. Wonderful ceilings.